This Privacy Policy outlines our commitment to protecting your personal information, which we collect through our website https://mallory.com.au/ (Site) or directly from you.
By using our Site or providing personal information, you acknowledge that you have had the opportunity to access and read this Privacy Policy and consent to its terms. If you do not agree, please refrain from using our Site or providing personal information.
Types of Personal Information Collected
We may collect the following types of personal information:
- Contact details (name, email address, phone number)
- Information provided through forms on our Site, such as course enquiries
- Automatically collected information (e.g., IP address, browser type, browsing activity via Google Analytics)
- Any other information that you provide to us directly
If we receive your personal information from third parties, we will handle it according to this Privacy Policy.
How We Collect and Use Personal Information
We collect and use personal information for purposes including:
- Providing products, services, and information to you
- Responding to your enquiries and requests
- Internal record keeping and improving our services
- Marketing communications, where you have consented
- Compliance with legal obligations
We only collect personal information that is reasonably necessary for these purposes.
Disclosure of Personal Information
We may disclose personal information to:
- Service providers that help us operate the Site and provide services (e.g., hosting providers, email service providers)
- Third parties where you have consented, such as educational institutions or course providers, as outlined in Section 4
- Government bodies, law enforcement, or other third parties when required by law or to protect our rights
When disclosing information to third parties, we will take reasonable steps to ensure they follow the terms of this Privacy Policy.
Degree Information Forms
When you request degree information through our enquiry form, the following actions may occur:
(A) One-off email
We will send a single email with course details and, typically, a link to the provider's website. No further contact will occur unless initiated by you.
(B) Forwarding to course provider
In some cases, we may forward your enquiry details to the relevant course provider. The email we send will notify you if your enquiry has been passed on to the provider.
Deletion of Personal Information
Access: You can request access to the personal information we hold about you, as permitted by the Privacy Act 1988 (Cth). We may charge a fee for processing such requests.
Correction: If any information we hold about you is inaccurate, outdated, incomplete, or misleading, please contact us. We will correct any errors promptly.
Deletion: If you wish to have your personal information deleted, please contact us. We will comply with your request where possible, subject to legal obligations.
Complaints about a Breach
If you believe we have breached the Australian Privacy Principles, you can lodge a complaint with us. We will promptly investigate your complaint and respond within a reasonable timeframe.
Data Security and Retention
We are committed to keeping your information secure. We take reasonable precautions to protect your personal data from misuse, loss, unauthorised access, modification, or disclosure.
Personal data is stored securely and retained only as long as necessary for the purposes for which it was collected, or as required by law. When it is no longer needed, we will destroy or de-identify it.
Cookies and Google Analytics
Our Site uses cookies and Google Analytics to gather anonymous data about your browsing behaviour and enhance your user experience. By continuing to use our Site, you consent to our use of these technologies.
Updates to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our Site.